Restaurant customer satisfaction survey template

Measure how diners feel about a visit with this restaurant customer satisfaction survey template. Ask about food, service, and overall value, then invite a reason for the rating.

Restaurant Customer Satisfaction Survey

We appreciate your visit to Veganic Kitchen last week! Could you share your experience with us?

Thank you, ____. How would you evaluate your overall experience?

The staff

The food

The vibe

Is there anything you particularly disliked?

The food

The vibe

The staff

How would you rate the food quality?

Do you have any feedback regarding the food?

Thank you! How do you rate the service?

Any suggestions, compliments, or feedback about the service?

All input is welcome!

Just about done, ____. What did you think of the restaurant's atmosphere?

Any final thoughts?

Before you leave, could you share your email address?

Thank you very much, ____. We greatly value your feedback.

We hope to see you again soon!

Questions to consider for your restaurant customer satisfaction survey

How satisfied were you with your visit?
How were the food and service?
What most influenced your overall impression?

How to customize and share this template

Name the experience you want feedback on and ask while respondents can still recall it clearly.
Keep rating scales consistent and add an open question about the reason behind the answer. Remove questions that your team cannot act on.
Decide how you will review results and follow up. Test the wording with someone unfamiliar with the form before sending it to the intended audience.

Frequently asked questions

How is a restaurant satisfaction survey different from a public review?

A private survey helps you learn and follow up. A public review is shared on a review platform, and publishing survey comments needs the person's permission.

Can I customize this survey template?

Yes. Choose Use this template to make your own copy in Youform. Edit the questions and colors, review the whole flow, then share a link or embed it on your website.

How many questions should a feedback form have?

Use the fewest questions that answer the decision you need to make. One clear rating and a useful follow-up can suit a single interaction. A broader review may need more questions, grouped around distinct parts of the experience.

Should feedback include a name or email address?

Collect contact details when a reply is part of the purpose, and explain that use. If you want anonymous feedback, review the form's questions and settings rather than assuming that omitting a name makes every response anonymous.