Newsletter feedback survey template

Find out whether your emails are useful with this newsletter feedback survey template. Ask readers about topics, frequency, readability, and what would make them want to keep reading.

What are your thoughts on our monthly newsletter?

Your insights matter! Share your feedback to help us enhance our content.

How do you evaluate our newsletter as a whole?

How useful do you find the newsletter's content?

1 → Not at all
10 → Very valuable

What’s your opinion on the design?

1 → Poor
10 → Excellent

Are you satisfied with how often the survey is conducted?

It is currently conducted once a month.

Yes

No

What sending frequency would you prefer?

Do you have any additional feedback to provide?

Thank you for your feedback! We’ll send you a special offer as a token of appreciation.

Questions to consider for your newsletter feedback survey

Use these questions as suggestions when editing your copy. Keep the ones that fit your purpose and add any details your process needs.

• Which newsletter topics are most useful to you?
• How does the current sending frequency feel?
• What would you like us to change?

How to use the responses

Use recurring themes to plan content tests. Read feedback alongside email engagement, and respect readers who prefer fewer messages or a different topic mix.

How to customize and share this template

1. Name the experience you want feedback on and ask while respondents can still recall it clearly.
2. Keep rating scales consistent and add an open question about the reason behind the answer. Remove questions that your team cannot act on.
3. Decide how you will review results and follow up. Test the wording with someone unfamiliar with the form before sending it to the intended audience.

Frequently asked questions

Should newsletter feedback include an unsubscribe option?

Keep your normal unsubscribe route easy to find in the email. A feedback survey should help you learn, not become an extra step required to stop receiving messages.

Can I customize this survey template?

Yes. Choose Use this template to make your own copy in Youform. Edit the questions and colors, review the whole flow, then share a link or embed it on your website.

How many questions should a feedback form have?

Use the fewest questions that answer the decision you need to make. One clear rating and a useful follow-up can suit a single interaction. A broader review may need more questions, grouped around distinct parts of the experience.

Should feedback include a name or email address?

Collect contact details when a reply is part of the purpose, and explain that use. If you want anonymous feedback, review the form's questions and settings rather than assuming that omitting a name makes every response anonymous.